Products designed by MoshFox are printed and shipped out in the USA. It takes approximately 2-7 business days for processing orders. Shipping times are in addition to processing and production times.
|USA||3-5 business days via USPS||1-3 business days via FedEx|
|Canada||5-10 business days via USPS||1-5 business days via FedEx|
|Worldwide||10-20 business days without tracking||1-5 business days via FedEx|
Some products might be shipped separately
Each item shipped may have different delivery times because some products are packaged and shipped separately.
- US Orders: Packages are considered lost if it has been more than 21 days since shipment AND delivery confirmation does not state that the package has been delivered.
- International Orders: Packages are considered lost if it has been more than 45 days from the ship date AND delivery confirmation does not state that the package has been delivered. (Orders to Brazil are considered lost 120 days after the package has entered Brazil.)
- We do not issue refunds or replacements for packages that are lost or stolen after they have been confirmed by our mail carriers as delivered.
INTERNATIONAL SHIPPING & CUSTOMS FEES NOTICE
MoshFox is not responsible for packages once they leave the US. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility.
Each item is packaged based on dimension requirements to ensure protection during shipment. Generally, posters are shipped in kraft tube boxes with plastic end caps. Frames and canvases are usually shipped in corrugated boxes, ranging in dimensions of 26x20x18 to 28×5.5×38.
Frames are first wrapped in tissue paper to protect them from scratches, then they are wrapped in a layer of adhesive bubble wrap; lastly, they are wrapped in a thicker, more durable bubble wrap that will add extra protection during shipment.